In the wake of a major outage that caused chaos and confusion for travelers, Delta Air Lines has announced that it will no longer allow unaccompanied minors to fly on its flights. The decision comes after a power outage at Delta’s headquarters in Atlanta disrupted the airline’s operations and left thousands of passengers stranded.
The outage, which occurred on Sunday evening, caused Delta to cancel more than 1,500 flights and delay many others. As a result, the airline was forced to deal with a massive backlog of passengers, many of whom were left waiting for hours on end in overcrowded airports.
In response to the chaos caused by the outage, Delta has decided to temporarily suspend its unaccompanied minor program. This means that children under the age of 15 will no longer be allowed to fly alone on Delta flights. The airline has said that it will work with affected customers to make alternative arrangements for their travel plans.
Delta’s decision to suspend its unaccompanied minor program has sparked mixed reactions from travelers. Some have praised the airline for putting safety first and taking steps to prevent further disruptions. Others, however, have criticized the move, saying that it unfairly penalizes families who rely on the service to help their children travel safely.
Regardless of the controversy surrounding Delta’s decision, it is clear that the airline is taking steps to prevent future outages and disruptions. In a statement, Delta CEO Ed Bastian apologized to customers for the inconvenience caused by the outage and promised to do everything in his power to prevent similar incidents from happening in the future.
As Delta works to recover from the fallout of the outage, it remains to be seen how long the suspension of the unaccompanied minor program will last. In the meantime, passengers are advised to check with the airline for updates on their travel plans and to make alternative arrangements if necessary.